VOIP Phone User Guide (Yealink)
In addition to using your Yealink office phone, you can also use the Teams app on your computer to answer and make calls.
Basic Call Features
Placing a Call
1. Do one of the following:
– If you are using the handset, pick up the handset.
– If you are using the speakerphone, with the handset on-hook, press 
.
. – If you are using the headset, with the headset connected, press
to activate the headset mode.
to activate the headset mode.2. Enter the number, and then press the Call on touchscreen.
Answering a Call
1. Do one of the following:
-Pick up the handset.
-Press to answer the call in hands-free (speakerphone) mode.
to answer the call in hands-free (speakerphone) mode. –Pressto answer in headset mode.
to answer in headset mode.NOTE: You can reject an incoming call by pressing Reject on touchscreen.
-Press Accept Call on touchscreen.
Ending a Call
1. Do one of the following:
-Hang up the handset or press the End Call on touchscreen.
-Pressor the End Call on touchscreen.
or the End Call on touchscreen. -If you are using the headset, press the End Call on touchscreen.
To Redial a Call
1. Press Calls on touchscreen -> Recent.
Call Mute and Un-Mute
1. Press 
to mute the microphone during a call or press it again to un-mute the microphone during a call.
to mute the microphone during a call or press it again to un-mute the microphone during a call.Mute option can also be found on touchscreen.
Call Hold and Resume
1. Press the Hold option on the touchscreen during an active call to place a call on hold.
2. Press the Resume option on the touchscreen.
Initiate a Conference Call
Users can start an instant meeting on Teams phones. Once the meeting is created, users can add
participants by inviting them.
participants by inviting them.
To initiate a conference call by meet now:
1. From the Calendar screen tap 
2. Tap Join Now to start a meeting.
Call Forward or Call Transfer
To enable call forward:
1. Tap initials->Settings->Calling on touchscreen.
2. Select the desired type.
3. Press the Save option on touchscreen.
Voice Mail
When receiving a new voice mail, a notification will displayed on the screen, and the power LED will slowly flash red.
To listen to voice messages:
1. From the Home screen, tap …More then select Voicemail.
2. Select the desired voicemail. Here you can also delete voicemails a change the message speed.
Messages left in your voice mail are automatically sent to your email as an attachment and in most cases they are transcribed as text. Transcription is not always possible or accurate, so to listen to the original voice message, open the attachment. When you delete the email message, it will deleted from your phone as well, and vice versa.
To setup a Temporary or Out of Office voice mail greeting:
1. Login to Teams app.
2. Click on your picture in the upper-right corner of Teams and choose Settings from the dropdown.
3. Choose the Calls tab on the left of the flyout window.
4. Under the Manage Voicemail heading, you’ll see a button titled Record a Greeting. You also have the option to Set up text-to-speech customized greeting if you prefer not to record your voice.
Call History
1. Press Calls on the touchscreen.
2. Select an entry from the list to view more information about that call.
Directory
The phone directory includes a local directory and a Teams directory.
To add a local contact:
1. From the Home screen press …More->People-> + ->New Contact.
To search for the local contacts:
1. Press …More->People->select the magnifying glass.
Customizing Your Phone
Volume Adjustment
-Press
during a call to adjust the receiver volume of the handset/speakerphone/headset.
during a call to adjust the receiver volume of the handset/speakerphone/headset. -Presswhen the phone is idle or ringing to adjust the ringer volume.
when the phone is idle or ringing to adjust the ringer volume. -Pressto adjust the media volume in the corresponding screen.
to adjust the media volume in the corresponding screen.Sign Into or Sign Out of Your Phone
You can sign into or out of your Teams account on the phone. This is useful when moving offices. The phone will remain in place because it is programmed by room location for 911 calls. You will logout of your phone in your old office and login to the phone already located in your new office. Follow the instructions below for your particular model phone.
For Yealink Model T55a phones (model number is listed on the underside of the phone)
To sign into your Teams account:
1. Press the Sign In option and select Sign In from another device.
2. Follow the onscreen prompts.
3. Note: If your phone reboots and stops on the language settings screen, select the check mark on the upper right side on the screen to continue.
To sign out of your Teams account:
1. From the Home screen, select your account on the top right of the screen.
2. Select Settings.
3. Select Sign Out (scroll to bottom).
