Please note that Microsoft Remote Desktop should only be used for connecting to office computers on campus running Windows. For access to library databases and online journals from off-campus, use the library instructions for EZProxy instead. To access tamba and other file shares (zep, tcdata, tbos) from off-campus, please use the Win Forticlient VPN instead.

1.) First, ensure that your office computer can allow for remote access and you know the Computer name. (If this has already been done, skip to step 6 to continue setup.)

2.) On the desktop of the office computer you will be remoting into, right click on This PC and select Properties.

3.) Note the Full computer name listed. You will need this name to setup remote access.

4.) Click on Change settings.

5.) Click on the Remote tab at the top. Check the option Allow connections from computers running any version of Remote Desktop (less secure). NOTE: Your office computer’s Power and Sleep settings may need to be adjusted so the computer does not automatically shut down/sleep when not in use.

Close these windows and switch to the Windows computer you will be remoting in with.

6.) On the Windows computer you will be remoting in with, click on the Start button on the bottom left and in the search field, type mstsc and click on the application or press Enter to open it.

7.) Click on the Show Options button on the bottom left of the window. Enter the following information:

  • Computer: (replace computername with your office computer name from step 3)
  • User name: cmpcntr\username (replace username with your username)

8.) Click on the Advanced tab. Click on the Settings button.

9.) Check the option Use these RD Gateway server settings. Enter the following information:

  • Server name:
  • Login method: Ask for password (NTLM)
  • Check the option Bypass RD Gateway server for local settings
  • Check the option Use my RD Gateway credentials for the remote computer

10.) Click OK to exit out of this window. Click on the General tab. Click Save. Click Connect to connect to your office computer.


FAQ: What about Android/Chromebook devices?

Follow steps 1 – 5 above. Then do the following on the Android/Chromebook device:

6.) Download Microsoft Remote Desktop from the Play Store.

7.) Click on the “+” on the top right and select Desktop. Enter the following information:

  • PC Name: (replace computername with your office computer name from step 3)

8.) For username, select Add User Account

  • User name: cmpcntr\username (replace username with your username)
  • Password: Your Trinity password

9.) Save and click on the desktop.