Lost and Stolen Devices
What to Do If Your Computer, Tablet, or Smartphone is Stolen or Lost
With the growing use of personal devices to access college email and systems, business data may be accessed on these devices. While Trinity College strongly discourages using personal devices for handling sensitive college data, it’s crucial to be proactive if your device is lost or stolen.
To protect your information and secure your data, take the following actions immediately if your device is lost or stolen:
- If theft has occurred, promptly report the incident to the police.
- If the theft occurs on campus, contact Campus Safety to file a report (860) 297-2222
- If the theft occurs off-campus, please contact the local police department in the jurisdiction where the theft took place.
- Immediately notify your supervisor and submit a ticket to the IT helpdesk
- Submit a cybersecurity breach form and include your ticket number for reference.
- Change your college password immediately.
- Many devices sync email and calendar events with Trinity’s Microsoft 365. To prevent unauthorized access, the device must be remotely wiped. Users can initiate this process themselves.
A member of the Information Security Team will contact you shortly. Please be prepared to provide a copy of the official police report and details about the device and its contents.
