Counseling and Wellness Center

The Trinity Counseling  and Wellness Center provides a full range of counseling and psychological services to all students who desire assistance in coping with personal and emotional difficulties and social relationships. All services offered by the center ar​​​e free, and all contact with members of the staff is privileged and confidential as provided by law. The center is located at 135 Allen Place, accessible from the Campus Safety parking lot in the gray and white building near the handicapped ramp at the back of the lot.

Students may call the Center at (860) 297-2415 between 8:30 a.m. and 4:30 p.m. and Kate Morrell, our office manager, will help to set up an appointment as soon as possible.  You can meet our staff members on our staff page.

Usually an appointment can be set up relatively promptly within a few days to a week, although in busy periods, or if a student wishes an appointment with a specific person or at a specific time of day, it may be longer before a time can be scheduled.  If it is an urgent situation, we will schedule you as soon as possible. Appointments may routinely be made as early as 9:00 a.m. or as late as 4:00 p.m., Monday through Friday. In an emergency, students will be seen as quickly as necessary. You can also e-mail  Dr. Randolph Lee, director of the center, assistant director,​ with any questions.​​​​


Counseling and Wellness Center Policies During the Corona Virus (COVID-19) Disruptions on Campus

 

Effective Monday, March 23, the Counseling and Wellness Center (CWC) will operate through telephone and videoconferencing contacts. Like many similar counseling centers throughout NESCAC, and throughout the nation, our primary goal is to protect the health of our students and staff, while being fully responsive to the psychological and emotional needs of our student patients and all other students experiencing stress and anxiety in this difficult and uncertain time.

First and foremost, we remain available to work with, and support, all students who wish to consult with us for any reason, although typically by voice or videoconferencing. 

While our staff is available, during regular hours, to students who are on campus and who wish to consult with a staff member in the CWC, we will typically arrange to connect with you by phone or by secure videoconferencing.  Because campus doors are now generally locked at all times, students on campus should call the CWC at 860-297-2415 to make arrangements to speak with someone.  If no one answers immediately during regular business hours, please leave a message with your name and phone number and we will return your call as soon as possible. While some staff may at times be physically in the CWC, many will not, but all staff are available by phone and/or videoconference during their normal working hours each week, and through our consultation on-call schedule. Please do not forget to leave your hone number in case we return your call from our home where we may not have access to your number. 

Students who are at home or otherwise away from campus can also call us (860-297-2415).  Again, if no one answers immediately during regular business hours, please leave a message with your name and phone number and we will return your call as soon as possible.  As always, after hours, in any urgent situation, you should call Campus Safety at 860-297-2222.

In the CWC, we do have available a secure, HIPAA-compliant (secure and private) video technology through which we can speak with you and have video contact. While there may be certain legal restrictions on our licenses on maintaining frequent videoconferencing contacts with students who are out-of-state, we will always find a way to be in contact and consult with students about the difficulties they are experiencing, and, where necessary, we can help you find providers in your geographical area. For students who are out-of-state, we can do case management, consultation, and transfer of care/ support for students, rather than ongoing therapy.

For students on-campus who may need a higher level of care, we can help you get access to the care you need.

We are also available to faculty and staff for phone or video consultation on concerns you have about helping our students at this difficult time.

As vice-presidents Davis and Hitchell wrote, “We know that COVID-19 has introduced much uncertainty into our everyday lives. Despite this, our community is coming together to support and care for each other in incredible ways.”

We also refer you to the College’s FAQ page at https://www.trincoll.edu/advisories/covid-19-faq/ which has the most up-to-date information.

We continue to abide by college, state and federal guidelines, and any changes to our process will be posted here on our web site.  You may also contact your individual therapist at their regular Trinity email with questions and concerns.

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