Back to Technology, Data & Innovation
Tech Support
Get Computing, Phone, ID Card, Doors and Locks Help
- Submit a help request (includes lock, phone, network and computer issues)
- https://trincoll.haloitsm.com/portal
- On the login screen, click the button that says “Login with your Trinity Account”.
- Contact the Library & Information Technology Desk (IT Help Desk and Library Circulation)
- Phone: Students and Alumni: 860-297-2007, Faculty and Staff: 860-297-2100
Email: [email protected]
- Phone: Students and Alumni: 860-297-2007, Faculty and Staff: 860-297-2100
- Visit us on Level A of the Raether Library and Information Technology Center during scheduled hours
- View our online documentation for Windows and Macs
- View our online documentation for phones
Get Classroom Support
- Classroom Emergency Line: 860-297-4000
- General learning space and classroom comments: [email protected]
Get Course Support
- Support is available from your academic technologist
- Contact the Student Technology Assistants
- Phone: 860-297-2589, Email: [email protected]
- Visit us on Zoom during scheduled hours
Request Services for an Event
- Request assistance with setup and logistics of Zoom webinars.
- Call Media Technology Services 860-297-2422
- Email Media Technology Services [email protected]
- As of Fall 2026, MTS no longer provides video recording for Trinity events.
Contact Sean Donnelly regarding recording requests
