REFUNDS from Student Accounts
Read the full announcement for information about when and how refunds of overpayments or excess financial aid on your account will be distributed.
Student Accounts Office processes refunds from overpayments or excess financial aid on your account once those funds are actually disbursed and credited to your account. The refund review period will start after add/drop ends on 9/14/21. No refunds will be issued prior to this date. Refund requests are subject to review by our office and Financial Aid Office.
Refunds are issued through the Nelnet Campus Commerce system.
To initiate a refund request send an email to [email protected] with your full student ID number.
If you have updated your MANAGE REFUND profile on Nelnet Campus Commerce, your refund request will be reviewed for a direct deposit into your bank account on file. If no banking information is available on Manage Refunds profile a paper check will be printed and mailed to your home address on file. ERefunds take 1-2 days and paper checks take 5-7 days.
If you have questions about refunds please send email to [email protected]
