Fall term Refunds from Student Accounts Office and Nelnet system

Information regarding how students can request refunds from excess financial aid or payments on their accounts.

Are you expecting a refund to purchase books or pay off campus housing/meals?

Refunds to students from excess financial aid or payments on their student account are processed through the Nelnet system after add/drop period ends.

To request a refund starting week of Sept 18, 2023, send email to [email protected] and be sure to reference your student ID number in the notice to our office.

These refunds are not automatic, so be sure to view your Nelnet ebill after add/drop to check for a CREDIT balance (overpayment). If you have a US bank account you can set up a direct deposit of refunds into your bank account in 1-2 days! Log into Nelnet system and select Manage Refunds to set this up in advance.

Refunds from any parent loan funds will be processed to the parent borrower in most all cases.