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Refunds from Office of Student Accounts

Students, Student Accounts and Loans, General posted

Refunds to students from a credit due to financial aid, payments or loans exceeding the total billed charges
Are you expecting a refund to purchase books or pay off-campus housing expenses?

Are you expecting a refund to purchase books or pay off-campus housing expenses?

Refunds to students from a credit resulting from financial aid, payments or loans exceeding their billed charges can be processed through Nelnet after the Add/Drop period ends (Tuesday, Sept 9th).

To request a refund after the Add/Drop deadline, please send an email to [email protected] and be sure to reference your Student ID number, requesting a refund be generated.

E-refunds can be generated through Nelnet and can be deposited in a US bank account within 2-3 banking business days.  Please be sure to log in and set up your refund account in advance by going to Manage Refunds in Nelnet.

Refunds are not automatic, so please view your Nelnet account balance after the Add/Drop to check your account balance and confirm that the credit exists and a refund available for processing.

Refunds resulting from any parent loan funds will be processed to the parent borrower in most cases.

Please contact Student Accounts with any questions at [email protected] or 860-297-2028.