{"id":6169,"date":"2024-05-16T15:16:15","date_gmt":"2024-05-16T19:16:15","guid":{"rendered":"https:\/\/www.trincoll.edu\/lits\/technology\/security\/services\/graymail-filtering-by-abnormal-security\/"},"modified":"2026-09-29T01:47:56","modified_gmt":"2026-09-29T01:47:56","slug":"graymail-filtering-by-abnormal-security","status":"publish","type":"page","link":"https:\/\/www.trincoll.edu\/tdi\/technology\/security\/best-practices\/graymail-filtering-by-abnormal-security\/","title":{"rendered":"Graymail (Promotions) Email Filtering"},"content":{"rendered":"<p>To help reduce inbox clutter and make important messages easier to find, Trinity College has implemented a new email filtering feature that automatically moves promotional and marketing emails into a dedicated Promotions folder. This helps keep your inbox focused on academic, administrative, and personal communications while still providing easy access to newsletters, offers, and other subscription-based content.<\/p>\n<div style=\"width: 640px;\" class=\"wp-video\"><video class=\"wp-video-shortcode\" id=\"video-6169-1\" width=\"640\" height=\"360\" preload=\"metadata\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/www.trincoll.edu\/tdi\/wp-content\/uploads\/sites\/169\/2026\/09\/Graymail-and-Email-Productivity.mp4?_=1\" \/><a href=\"https:\/\/www.trincoll.edu\/tdi\/wp-content\/uploads\/sites\/169\/2026\/09\/Graymail-and-Email-Productivity.mp4\">https:\/\/www.trincoll.edu\/tdi\/wp-content\/uploads\/sites\/169\/2026\/09\/Graymail-and-Email-Productivity.mp4<\/a><\/video><\/div>\n<h2>What is Graymail?<\/h2>\n<p><a href=\"https:\/\/abnormal.ai\/products\/email-productivity\">Graymail<\/a> refers to legitimate emails that you have typically subscribed to or interacted with in the past, but that may not require immediate attention. Examples include:<\/p>\n<div>\n<ul>\n<li>Newsletters<\/li>\n<li>Retail promotions and discounts<\/li>\n<li>Event announcements<\/li>\n<li>Social media notifications<\/li>\n<li>Marketing communications<\/li>\n<\/ul>\n<p>Unlike spam, graymail comes from legitimate organizations and is not considered malicious. However, large volumes of these messages can make it more difficult to identify important emails in your Inbox.<\/p>\n<\/div>\n<div>\n<hr \/>\n<h2>What&#8217;s Changing?<\/h2>\n<\/div>\n<div>\n<p>When enabled, Trinity&#8217;s email filtering system will automatically identify graymail and move it into a dedicated Promotions folder.<\/p>\n<h3>Benefits<\/h3>\n<p><strong>Less Inbox Clutter | <\/strong>Reduce distractions from promotional and subscription-based emails.<\/p>\n<p><strong>Important Messages Stand Out | <\/strong>Academic, administrative, and personal communications are easier to find.<\/p>\n<p><strong>Easy Access to Promotions | <\/strong>Promotional emails are always available for you to review.<\/p>\n<p><strong>Additional Security Benefits | <\/strong>Separating promotional content from primary communications helps improve visibility into potentially suspicious email activity.<\/p>\n<\/div>\n<div>\n<hr \/>\n<h2>Managing Your Promotions Folder<\/h2>\n<p>The Promotions folder is designed to adapt to your preferences.<\/p>\n<h3>Move an Email Back to Your Inbox<\/h3>\n<p>If a message appears in Promotions that you would rather receive in your Inbox:<\/p>\n<ol>\n<li>Open Outlook.<\/li>\n<li>Drag the message from Promotions to Inbox.<\/li>\n<li>Future similar messages are more likely to appear in your Inbox.<\/li>\n<\/ol>\n<h3>Move an Email Into Promotions<\/h3>\n<p>If a promotional message arrives in your Inbox:<\/p>\n<ol>\n<li>Drag the message into the Promotions folder.<\/li>\n<li>Future similar messages are more likely to be categorized as Promotions.<\/li>\n<\/ol>\n<p>Over time, these actions help improve how messages are categorized for your account.<\/p>\n<\/div>\n<div id=\"divFeedback2\" class=\"well gutter-top-lg\">\n<div id=\"divHelpfulYesNo\" class=\"row\">\n<div>\n<hr \/>\n<h2>Getting Started<\/h2>\n<\/div>\n<div><strong>For a detailed guide on managing your Promotions folder in Microsoft 365, visit our step-by-step tutorial <a href=\"https:\/\/abnormalsecurity.com\/tours\/email-productivity-for-microsoft\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/strong><\/div>\n<\/div>\n<div><\/div>\n<div><strong>To enable this feature, click <a href=\"https:\/\/myaccess.microsoft.com\/@trincoll.onmicrosoft.com#\/access-packages\/3249b23f-5bb7-4ed6-ac7e-04e0691e0051\">here<\/a>.<\/strong><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>To help reduce inbox clutter and make important messages easier to find, Trinity College has implemented a new email filtering feature that automatically moves promotional and marketing emails into a dedicated Promotions folder. This helps keep your inbox focused on academic, administrative, and personal communications while still providing easy access to newsletters, offers, and other [&hellip;]<\/p>\n","protected":false},"author":336,"featured_media":0,"parent":5225,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6169","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Graymail (Promotions) Email Filtering - Technology Data and Innovation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.trincoll.edu\/tdi\/technology\/security\/best-practices\/graymail-filtering-by-abnormal-security\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Graymail (Promotions) Email Filtering\" \/>\n<meta property=\"og:description\" content=\"To help reduce inbox clutter and make important messages easier to find, Trinity College has implemented a new email filtering feature that automatically moves promotional and marketing emails into a dedicated Promotions folder. 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