{"id":14755,"date":"2026-08-05T18:16:51","date_gmt":"2026-08-05T18:16:51","guid":{"rendered":"https:\/\/www.trincoll.edu\/tdi\/technology\/remote-access\/windows-app-for-mac\/"},"modified":"2026-08-11T19:52:21","modified_gmt":"2026-08-11T19:52:21","slug":"windows-app-for-mac","status":"publish","type":"page","link":"https:\/\/www.trincoll.edu\/tdi\/technology\/remote-access\/windows-app-for-mac\/","title":{"rendered":"Windows App for Mac"},"content":{"rendered":"<p id=\"isPasted\">Please note that Windows App should only be used for connecting to office computers on campus running Windows.<\/p>\n<p>For access to library databases and online journals from off-campus, use the <a href=\"https:\/\/www.trincoll.edu\/library\/collections\/ezproxy\/\">library instructions for EZProxy<\/a> instead. To access tamba and other file shares (zep, tcdata, tbos) from off-campus, please use <a href=\"https:\/\/www.trincoll.edu\/lits\/technology\/tech-support\/network\/forticlientmac\/\">Mac Forticlient VPN<\/a> instead. A <a href=\"https:\/\/www.trincoll.edu\/lits\/help-support\/quick-tips\/staff-guide-to-working-remotely\/\">staff guide to working remotely<\/a> is also available.<\/p>\n<p>1.) First, you will need to set your <a href=\"https:\/\/support.microsoft.com\/en-us\/account-billing\/set-up-the-microsoft-authenticator-app-as-your-verification-method-33452159-6af9-438f-8f82-63ce94cf3d29\">MFA Authentication to default to the Microsoft Authenticator App<\/a> (at this time, this is the only method you can use with Windows App). To change your default authentication to the Authenticator App:<\/p>\n<p>1.a) Login to <a title=\"https:\/\/aka.ms\/mfasetup\" href=\"https:\/\/aka.ms\/mfasetup\">https:\/\/aka.ms\/mfasetup<\/a><\/p>\n<p>1.b) Select <strong>Security Info<\/strong> in the left navigation (if it isn&#8217;t selected already). For <strong>Default sign-in method<\/strong> click the <strong>Change\u00a0<\/strong>link.<\/p>\n<p>1.c) Select <strong>Microsoft Authenticator &#8211; notification\u00a0<\/strong>from the drop down menu. If you do not see this as an option from the list, you will need to add this method. Close this window, click the plus symbol <strong>Add Method<\/strong> to add another method and follow the instructions on the screen.<\/p>\n<p>2.) Ensure that your office computer can allow for remote access and you know the PC name. (If this has already been done, skip to step 6 to continue setup.)<\/p>\n<p>3.) On the desktop of the office computer you will be remoting into, right click on <strong>This PC<\/strong> and select <strong>Properties<\/strong>.<\/p>\n<p>4.) Note the <strong>Full computer name<\/strong> listed. You will need this name to setup remote access.<\/p>\n<p>5.) Click on <strong>Change settings<\/strong>.<\/p>\n<p>6.) Click on the <strong>Remote<\/strong> tab at the top. Check the option <strong>Allow connections from computers running any version of Remote Desktop (less secure)<\/strong>. <strong>NOTE:<\/strong> Your office computer&#8217;s Power and Sleep settings may need to be adjusted so the computer does not automatically shut down\/sleep when not in use.<\/p>\n<p>Close these windows and switch to the Mac computer you will be remoting in with.<\/p>\n<p>7.) On your Mac, go to the App Store and download the &#8220;Windows App&#8221; software.<\/p>\n<p>8.) Follow the instructions for the installation. Once the installation is successful, you may close the App Store window.<\/p>\n<p>9.) Launch the Windows App.app from the Applications menu.<\/p>\n<p>10.) Click on the <strong>Connections\u00a0<\/strong>menu and select <strong>Add PC<\/strong>.<\/p>\n<p>11.)\u00a0In the Add PC window, enter the following information:<\/p>\n<ul>\n<li><strong>PC Name<\/strong>: <strong>computername.cmpcntr.tc.trincoll.edu<\/strong> (replace computername with your office computer name from step 4)<\/li>\n<\/ul>\n<p>12.) Click on the <strong>Credentials<\/strong> drop down menu and select <strong>Add Credentials<\/strong>.<\/p>\n<p>13.) Enter the following information:<\/p>\n<ul>\n<li><strong>Username<\/strong>: <strong>cmpcntr\\username<\/strong> (replace username with your username)<\/li>\n<li><strong>Password<\/strong>: (your Trinity password)<\/li>\n<li><strong>Friendly name<\/strong>: <strong>Trinity Office Computer<\/strong> (or a name of your choosing)<\/li>\n<\/ul>\n<p>14.) Click <strong>Add<\/strong> when complete. You will return to the Add PC window.<\/p>\n<p>15.) In the<strong>\u00a0Friendly name\u00a0<\/strong>field, enter:<strong>\u00a0Windows Desktop in Office<\/strong> (or a name of your choosing)<\/p>\n<p>16.) In the <strong>Gateway\u00a0<\/strong>drop down list, select <strong>Add Gateway<\/strong>. A new window opens. Enter the following information:<\/p>\n<ul>\n<li><strong>Gateway name<\/strong>: <strong>rdg.trincoll.edu<\/strong><\/li>\n<li><strong>Friendly Name: Trinity Gateway\u00a0<\/strong>(or a name of your choosing)<\/li>\n<li><strong>Credentials: Use PC User Account<\/strong><\/li>\n<\/ul>\n<p>17.) Close this window by clicking on the <strong>Add<\/strong> button. Uncheck the box <strong>Bypass for local addresses\u00a0<\/strong>and click <strong>Save<\/strong>.<\/p>\n<p>18.) Click on the new PC connection you just created to connect. Enter your Trinity credentials. Approve MFA when prompted.<\/p>\n<p>&nbsp;<\/p>\n<p><strong>FAQ:\u00a0<\/strong><strong>I have 2 monitors at home. How can I use both with Windows App?<\/strong><\/p>\n<ol>\n<li>Open Windows App and right click on your saved PC connection and select <strong>Configure<\/strong>.<\/li>\n<li>Click on the <strong>Display<\/strong> tab and check the option <strong>Use all monitors<\/strong>.<\/li>\n<li>Click <strong>Save<\/strong>. When you connect, you will now have access with both monitors.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Please note that Windows App should only be used for connecting to office computers on campus running Windows. For access to library databases and online journals from off-campus, use the library instructions for EZProxy instead. To access tamba and other file shares (zep, tcdata, tbos) from off-campus, please use Mac Forticlient VPN instead. A staff [&hellip;]<\/p>\n","protected":false},"author":301,"featured_media":0,"parent":14015,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14755","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Windows App for Mac - Technology Data and Innovation<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Windows App for Mac\" \/>\n<meta property=\"og:description\" content=\"Please note that Windows App should only be used for connecting to office computers on campus running Windows. 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