{"id":6891,"date":"2024-07-19T07:20:10","date_gmt":"2024-07-19T11:20:43","guid":{"rendered":"https:\/\/www.trincoll.edu\/lits\/?page_id=6891"},"modified":"2024-10-24T11:38:03","modified_gmt":"2024-10-24T15:38:03","slug":"globaloutage","status":"publish","type":"page","link":"https:\/\/www.trincoll.edu\/lits\/globaloutage\/","title":{"rendered":"Global IT Outage Affecting Trinity College Windows Computers and IT Services"},"content":{"rendered":"

July 19, 2024<\/strong><\/p>\n

11:30 a.m. Update<\/span><\/b>\u00a0<\/span><\/p>\n

As of 11:15, all critical services have been fixed and IT is working on less critical outages as well as addressing individual machines. If you haven\u2019t heard from IT by noon, please reach out to the\u202f<\/span>HelpDesk<\/span><\/a>\u202fat extension 2100 or via email.\u202f<\/span>\u00a0<\/span><\/p>\n

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10:30 a.m. – All Campus Message<\/span><\/b>\u202f<\/span>\u00a0<\/span><\/p>\n

To the campus community -\u202f\u202f\u202f<\/span>\u00a0<\/span><\/p>\n

Thank you for your patience as we continue to address the IT outage affecting some Trinity-owned Windows computers and IT services. We are writing to provide an update.\u202f<\/span>\u00a0<\/span><\/p>\n

We identified a solution and are working to apply that fix across critical services. At the same time, we are addressing laptop and desktop issues. Our team is proactively reaching out to employees to apply the fix, which requires someone from the IT team to handle each individual machine.\u202f<\/span>\u00a0<\/span><\/p>\n

If you haven\u2019t heard from IT within the next hour, please reach out to the <\/span>HelpDesk<\/span><\/a> at extension 2100 or via email.\u202f<\/span>\u00a0<\/span><\/p>\n

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8:15 a.m. – All Campus Message<\/span><\/b>\u202f<\/span>\u00a0<\/span><\/p>\n

To the campus community -\u202f\u202f\u202f<\/span>\u00a0<\/span><\/p>\n

We write to provide an update on the IT outage affecting some Trinity-owned Windows computers and IT services. As being <\/span>reported<\/span><\/a> this morning, this outage, which is linked to the cybersecurity software CrowdStrike and a faulty update to Microsoft Windows, is widespread and currently affecting many businesses and industries around the world.\u202f\u202f<\/span>\u00a0<\/span><\/p>\n

We have created a <\/span>webpage<\/span><\/a> with the latest information and updates. As of 8:15 a.m., the following <\/span>critical <\/span><\/i>services at Trinity are offline awaiting a fix:\u202f<\/span>\u00a0<\/span><\/p>\n