{"id":2864,"date":"2021-10-18T12:23:54","date_gmt":"2021-10-18T16:23:54","guid":{"rendered":"https:\/\/www.trincoll.edu\/lits\/?page_id=2864"},"modified":"2023-01-30T21:08:46","modified_gmt":"2023-01-31T02:08:46","slug":"trinity-college-external-email-warning-banner","status":"publish","type":"page","link":"https:\/\/www.trincoll.edu\/lits\/technology\/tech-support\/email\/trinity-college-external-email-warning-banner\/","title":{"rendered":"Trinity College External Email Warning Banner"},"content":{"rendered":"

External Email <\/span><\/span>Warning banner to alert users of emails from non-Trinity sources<\/h3>\n

We will introduce a new feature in our email system that will notify users of emails originating from outside of the <\/span>College in the coming weeks<\/span>. This change is being made to make it easier for everyone at our institution to identify potential phishing emails. Phishing attacks are on the rise and often employ multiple methods to make email recipients think that the emails are legitimate. For example, a phishing attempt may spoof the sender\u2019s name, using <\/span>trincoll<\/span>.edu in the email address (<\/span>e.g.,<\/span> dean.<\/span>trincoll<\/span>.edu@gmail.com).<\/span><\/span><\/p>\n

Phishing attempts are always malicious. Often, phishing attempts include seemingly urgent messages from the offices of <\/span>college<\/span> leaders. Although phishing attempts often request prompt action in response to an urgent request, recipients should exercise extreme caution in opening, replying, downloading, or clicking on links in these emails. Suppose a user receives an email from a spoofed <\/span>College<\/span> address. In this instance, they should not engage with the email but rather forward it via<\/span><\/span> the Report Phishing add-ins<\/a> for Outlook. This add-in makes it easy to report false positives (good email marked as bad) or false negatives (bad email allowed) to Microsoft and its affiliates for analysis. <\/span><\/span><\/p>\n

To help our users quickly and easily identify potential phishing attempts, we will place a banner on emails that originate from outside of <\/span>Trinity.<\/span> The banner will appear in the first line of the body of the email and will include the following message:<\/span><\/span><\/p>\n

\"\"<\/p>\n

This banner will serve as a visual reminder that even if the email looks like it is from a known sender, it originated from outside of the <\/span>College and <\/span><\/span>may be<\/span><\/span> a phishing attempt.<\/span><\/span><\/p>\n

By default, only @trincoll.edu addresses will not have the banner applied. Any exemptions for external senders will need to be requested by the service owner and then vetted by Trincoll Systems and Security teams. To do so, send the following information to <\/span>security@trincoll.edu<\/span><\/a>:<\/span><\/p>\n