{"id":204,"date":"2019-10-24T15:10:47","date_gmt":"2019-10-24T19:10:47","guid":{"rendered":"https:\/\/www.trincoll.edu\/lits\/?page_id=204"},"modified":"2025-05-22T14:39:02","modified_gmt":"2025-05-22T18:39:02","slug":"tech-support","status":"publish","type":"page","link":"https:\/\/www.trincoll.edu\/lits\/technology\/tech-support\/","title":{"rendered":"Tech Support"},"content":{"rendered":"<h3 class=\"h1160 mainContentHeader-160\">Get Computing, Phone, ID Card, Doors and Locks Help<\/h3>\n<div class=\"bodyCopy-160\">\n<div id=\"ctl00_PlaceHolderMain_PageContent__ControlWrapper_RichHtmlField\" class=\"ms-rtestate-field\" aria-labelledby=\"ctl00_PlaceHolderMain_PageContent_label\">\n<ul>\n<li>Submit a help request (includes lock, phone,\u00a0network\u00a0and computer issues)<\/li>\n<li><a href=\"https:\/\/trincoll.haloitsm.com\/portal\">https:\/\/trincoll.haloitsm.com\/portal<\/a>\n<ul>On the login screen, click the button that says &#8220;Login with your Trinity Account&#8221;.<\/ul>\n<\/li>\n<li>Contact the Library &amp; Information Technology Desk (IT Help Desk and Library Circulation)\n<ul>\n<li>Phone: Students and Alumni: 860-297-2007, Faculty and Staff: 860-297-2100<br \/>\nEmail:<a href=\"mailto:helpdesk@trincoll.edu\">\u00a0helpdesk@trincoll.edu<\/a><\/li>\n<\/ul>\n<\/li>\n<li>Visit us on Level A of the Raether Library and Information Technology Center during\u00a0<a href=\"https:\/\/www.trincoll.edu\/lits\/about\/hours\/\">scheduled hours<\/a><\/li>\n<li>View our\u00a0<a href=\"https:\/\/www.trincoll.edu\/lits\/technology\/software\/\">online documentation for Windows and Macs<\/a><\/li>\n<li>View our\u00a0<a href=\"https:\/\/www.trincoll.edu\/lits\/technology\/tech-support\/phones-tv\/\">online documentation for phones<\/a><\/li>\n<\/ul>\n<p><a name=\"Course\"><\/a><\/p>\n<h3 class=\"ms-rteElement-H2\">Get Classroom Support<\/h3>\n<ul>\n<li>Classroom Emergency Line: 860-297-4000<\/li>\n<li>General learning space and classroom comments:\u00a0<a href=\"mailto:learningspaces@trincoll.edu\">learningspaces@trincoll.edu<\/a><\/li>\n<\/ul>\n<h3 class=\"ms-rteElement-H2\">Get Course Support<\/h3>\n<ul>\n<li><a href=\"https:\/\/www.trincoll.edu\/lits\/for-faculty\/course-instructional-support\/\">Course and instructional technology support for faculty<\/a>\u00a0is available from\u00a0<a href=\"https:\/\/edtech.domains.trincoll.edu\/technologists\/\">your instructional technologist<\/a><\/li>\n<li>Contact the <a href=\"https:\/\/www.trincoll.edu\/lits\/about\/people\/student-technology-assistants\/\">Student Technology Assistants<\/a>\n<ul>\n<li>Phone: 860-297-2589, Email:\u00a0<a href=\"mailto:sta-help@trincoll.edu\">sta-help@trincoll.edu<\/a><\/li>\n<li>Visit us on Zoom during <a href=\"https:\/\/www.trincoll.edu\/lits\/about\/hours\/\">scheduled hours<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3 class=\"ms-rteElement-H2\">Get Media Project Help<\/h3>\n<ul>\n<li>Call Media Technology Services 860-297-2422<\/li>\n<li>Email Media Technology Services at\u00a0<a href=\"mailto:MTS@trincoll.edu\">MTS@trincoll.edu<\/a><\/li>\n<\/ul>\n<h3 class=\"ms-rteElement-H2\">Request Services for an Event<\/h3>\n<ul>\n<li><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=aqDNptlSckauH_b5yfFONyjQyI97WyJHn1v6SYVhTjZURFFTNk5RNllTVVo0QldZM0gwUUM5VUU1MC4u\">Request assistance<\/a> with setup and logistics of Zoom webinars.<\/li>\n<li>Call Media Technology Services 860-297-2422<\/li>\n<li>Email Media Technology Services\u00a0<a href=\"mailto:MTS@trincoll.edu\">MTS@trincoll.edu<\/a><\/li>\n<\/ul>\n<h2 class=\"ms-rteElement-H2\"><\/h2>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Get Computing, Phone, ID Card, Doors and Locks Help Submit a help request (includes lock, phone,\u00a0network\u00a0and computer issues) https:\/\/trincoll.haloitsm.com\/portal On the login screen, click the button that says &#8220;Login with your Trinity Account&#8221;. Contact the Library &amp; Information Technology Desk (IT Help Desk and Library Circulation) Phone: Students and Alumni: 860-297-2007, Faculty and Staff: 860-297-2100 [&hellip;]<\/p>\n","protected":false},"author":161,"featured_media":0,"parent":150,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-204","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.5 (Yoast SEO v25.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tech Support - Library &amp; Information Technology Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.trincoll.edu\/lits\/technology\/tech-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tech Support\" \/>\n<meta property=\"og:description\" content=\"Get Computing, Phone, ID Card, Doors and Locks Help Submit a help request (includes lock, phone,\u00a0network\u00a0and computer issues) https:\/\/trincoll.haloitsm.com\/portal On the login screen, click the button that says &#8220;Login with your Trinity Account&#8221;. 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