International SOS

The Office of Study Away is pleased to partner with International SOS to support the health, safety and well-being of students during their semester abroad. International SOS offers top-of-the-line coverage, and is the market leader in international medical and travel security services, counting nearly two-thirds of all Fortune Global 500 companies as clients

This is a mandatory benefit that cannot be waived, and is built into the study away comprehensive fee. Students should remain enrolled in the health insurance through your family or home university but it is essential for students to also have international health insurance that includes services not offered through most regular insurance policies, such as emergency medical evacuation, family reunion insurance, repatriation, and safety/political evacuation.  The goal of Trinity and ISOS is to educate students about health and safety abroad in an effort to minimize the need for assistance but should the need arise,  International SOS has a global infrastructure that includes 27 assistance centers, 5,200 medical professionals, 46 clinics and 82,000 accredited providers. 

The Trinity/ISOS insurance program consists of two parts: Medical insurance and Travel Assistance. Prior to departure, students will be provided with a policy number which will allow them to access the Trinity portal on the ISOS website. For a complete description of coverage, please refer to the Summary of Benefits and FAQs document available for download here.

Medical Insurance

The ISOS policy covers students for both new and pre-existing medical conditions anywhere they travel abroad (not just in their program country), with the exception of dental and injuries sustained as a result of extreme and risky behavior (bungee-jumping, sky-diving, etc.) which are not covered.  Should students need medical attention for any reason, they must contact ISOS directly to activate a case and information about how to do this will be provided to students prior to the start of their program.   

Travel Assistance

The ISOS policy also provides travel assistance.  All students must create an account in My Trips through which they must upload all travel itineraries throughout the course of their time abroad.  This will enable the Trinity Office of Study Away to check in with them in the event of an emergency.  There is also a Travel Assistance App that can be downloaded onto students phone which will send safety and security updates.  Students will be provided with more information about this prior to their departure.

Additional Insurance Requirements for Italy Programs

Additionally, all participants in the fall or spring semester are enrolled in the required Italian I.N.A Assitalia insurance. This insurance is primarily an accident policy, and is provided to meet visa regulations.

If you are covered under your parent’s health insurance policy, you will need to verify the amount of coverage that extends to services outside of the United States.  As with the Trinity health insurance policy, under your parents’ policy, you will normally be expected to pay up front for any medical services rendered abroad and file a claim for reimbursement from your insurance carrier. 

You should ask the following questions when checking your personal insurance coverage:

  • Does the insurance cover study abroad students while outside their home country? 
  • What is the maximum sickness and injury benefit?
  • Are pre-existing conditions covered?
  • What is the maximum coverage for accidental death?
  • Is there coverage for Emergency Medical Transportation/Evacuation? What is the maximum payable?
  • Does the policy cover Repatriation of Remains? What is the maximum payable?
  • How does the policy work overseas?
  • Do policy holders need to pay up front for medical services and submit receipts for reimbursement, or is the policy accepted in the host country in lieu of payment?

Medical Emergencies

In case of accident or illness requiring immediate medical treatment, inform the Director or the resident administrator/faculty member.  The living quarters of the resident administrator/faculty member on the premises of the school will be indicated to you during the orientation period and posted on the bulletin board. 

If neither is accessible, call a taxi at the telephone number posted by the telephone and have yourself driven to the emergency room at the SALVATOR MUNDI INTERNATIONAL HOSPITAL in central Rome at 67 Viale Delle Mura Gianicolensi; phone number (06) 588961.  Many of the doctors there have received training in the United States. 

This hospital provides students with all the basic medical services that a typical U.S. hospital offers with the exceptioof psychological services.  Students should be aware that Trinity College Rome Campus does not employ a psychologist and that English speaking therapists are difficult to find in Rome.  For daytime or non-emergency health care, TC/RC students are often treated by Dr. Susan Levenstein, a private doctor with Aventino Medical Group at Via della Fonte di Fauno 22; 06-5780738 and 06-57288349.

Doctors' fees can be as much as they are in the U.S. if not more.  On the other hand, medication and hospitalization are considerably less.  Normally, you will be expected to pay for any medical services when rendered. However, there are some services and providers that work directly with International SOS that will waive payment for students. 

Be sure to pay all medical bills before leaving Rome.  Generally, one pays medical costs in cash, then submit the claim forms to the insurance company for reimbursement.

Health Measures for Minor Ailments. 

In cases of cuts or bruises, a First Aid box containing bandages and basic medications is available in the office and on Campus (convent).


No special immunizations are needed for travel to Italy.  If you expect to travel outside Italy (and especially if you expect to travel outside Western Europe), you may wish to contact the Center for Disease Control at (404) 332-4559 for recorded messages on health precautions and immunization requirements for travel to other countries.  You can also visit the website at

General Medical Recommendations

It is advisable to have routine medical and dental examinations before you go to make sure you are in good health. It is also important to check that your vaccinations for measles, meningitis, mumps, rubella, polio, diphtheria, tetanus are current.

You should consult the Centers for Disease Control for information concerning recommendations for additional inoculations and treatments at or call (404) 639-3311.

Be aware that the manner in which medical help is obtained, the way patients are treated, the conditions of overseas medical facilities, and how health care is afforded often present marked differences from U.S. practices. U.S. health care values, assumptions, and methods are not universally practiced. Indeed, even the notions regarding the onset of illness or points at which expert attention is required are to some degree cultural phenomena.

If you have a physical or psychological problem that requires ongoing treatment by a doctor, you should consult with your physician or mental health professional about the prospect of studying abroad.

Trinity College does not employ mental health professionals at any of our programs, nor is mental health treatment widely accessible or comparable to mental health treatment in the U.S. In our admission process, we do not discriminate against individuals who have had any type of emotional or psychological problem.  However, for your own welfare, we ask that if you have had any emotional or psychological problem, you consult with a mental health professional in this country to discuss the potential stress of study abroad, and to provide us with specific information concerning your psychological health (i.e., if you ever experience anxiety, depression, etc.), and to be aware that English-speaking counselors are not readily available to program participants.

If you are on medication, discuss with your physician the type of care you may need while abroad and the best way to continue your regimen. You must also determine if your medication is legal to bring into your destination country, and if you will be able to obtain additional medication.  For example, it is illegal to bring certain medications for ADHD into Japan.  Notify the OSA if you have any chronic conditions that require special care.

When traveling, bring your own basic drugstore supplies, such as ibuprofen or Tylenol, motion sickness medication, laxatives, antacids, antihistamines, decongestants, antiseptics, and band-aids. Make sure all medications are in their labeled bottles, and carry a copy of the written prescription with the generic names. Do the same with glasses and contact lenses.  Bring an extra pair of glasses and/or contact lenses; also be sure to bring contact lens solution. You may not find the kind that you use abroad. If you have a health condition that could be serious (such as diabetes, an allergy to penicillin, etc.), wear a Medic Alert bracelet.

HIV/AIDS remains a serious health threat to millions of people worldwide. Advances in treatments in the U.S. have led to a complacency and reckless behavior among many college-aged Americans. ALL travelers should protect themselves when engaging in sexual activity. Latex condoms (used with a water-based lubricant) are the most effective form of protection should you choose to be sexually active. WOMEN are at greatest risk, but safe-sex precautions must apply to everyone studying away, regardless of gender or sexual orientation. AIDS (and other STDs) do not discriminate.

Probably the most common ailment for all international travelers is diarrhea caused by contaminated food or drink.  It is important to exercise caution with the food and water that you consume. In Italy it is generally safe to consume tap water, but that standard will vary when you travel outside the country.

 In summary:

  • You should try to arrange for a physical checkup, eye examination, and dental work to be done before you depart for Italy.
  • Recurring or chronic health problems:  If you have any long-term medical problems about which the Rome staff should be made aware, bring a legible doctor’s record with you.  Also, if you are allergic to certain medications, let them know.
  • Medications:  If you take prescription drugs, bring what you will need while you are away from home.  Be sure to have the medication in its original container. Bring a legible (preferably typed) letter explaining what your medicine is for.  This is especially important if you are bringing syringes with you.
  • Please note that women’s health concerns are much more difficult to address in a foreign country, most notably in the area of pregnancy (testing, morning after pills, etc.)
  • Contact lenses, eyeglasses:  Consider bringing an extra pair of contacts or glasses and/or their prescriptions with you.  Remember also to bring plenty of your cleaning and other lens fluids.  The solutions sold in Europe are not always the same and are very expensive.
  • Bring a small first aid kit: with medications for headache, motion sickness, cold/cough, first aid crème and band-aids. While there is a first aid kit in the Director’s office, having one available for your travels is highly desirable.
  • Please note that Tylenol is NOT available AT ALL in Italy. Please be sure to bring some, if you desire.