Information Services Tips and Resources

• wifi for Gaming and Other Devices: Trin_IoT

• To connect to a gaming console, Smart TV, or other device that cannot connect to eduroam, access mydevices.trincoll.edu from a computer or phone, and select "Add a Device."
• Connect these devices to the Trin_IoT network (Trinity Internet of Things).
• Personal routers and personal wireless printers are not supported on our network at this time.
  

• Configuring Trinity College Email on a Mobile Device

• Username: username@trincoll.edu
• Exchange Server: outlook.office365.com
• More settings information

• Zoom Access - Logging On

• Be sure you are using Trinity's Pro version of Zoom, not the free version. Select SSO as your login option, trincoll for the company domain, and you'll then be prompted for your Trinity credentials.
• More info and links to download Zoom
• Quick start guide for Zoom participants

• Off-Campus Library Access

• Start your search at library.trincoll.edu
• When you click on a link from within the library's website, database list, or research guides, you will be prompted to log in with your Trinity credentials.

• Free Microsoft Office Software and OneDrive

• Login as username@trincoll.edu at portal.office.com
• Note on the license: you will lose access after you graduate or withdraw from Trinity.
• More info on Microsoft Office

• Sharing Files - OneDrive

• Share OneDrive files and folders
• Allow others to upload files to your OneDrive by creating a File Request
• OneDrive Help and Learning
  

• Free Virtual Software

• Windows Virtual Desktop - run lab software remotely

• LinkedIn Learning

• Video training in software and business skills
• Go through Trinity for free access

Library and Research Support

• Access library research databases
• Make an appointment with a research librarian
• Interlibrary Loan Information
  
• Request a library purchase
• Changes to in-person library services for Fall 2020

• Email a file to bantamprint@trincoll.edu from your Trinity email and you'll be able to print it from any public print station.
• You will receive $30 of free printing at the beginning of every semester.
• Black and white printing letter-sized paper is $.05/page, while color is $.15/page. Legal-sized and 11x17 paper options also available at Canon copier/printer stations.
• Get more details from the Public Printing Guide.

• How to use the campus locks (and update your ID Card on a HotSpot)
• Bantam Bucks debit system
• ID lost or stopped working? Please call the IS Desk for an in-person appointment to get a replacement, or a loaner card if the ID card office is closed.
• Replacement of lost IDs are $20 in Bantam Bucks.
• Turned 21? Please create a ticket to request your 21+ ID in-person appointment. If you'd like to replace the photo on your ID, you will upload a picture to this ticket (we are not doing in-person picture taking at this time).

• Personal computer recommendations
• IT training and online help guides
• Equipment you can borrow

• General Help - Information Services Desk

• Phone: 860-297-2007
• Email: helpdesk@trincoll.edu
• Submit a help request: ishelp.trincoll.edu

• Contact STAs - Student Technology Assistants

• Phone: 860-297-2589
• Email: sta-help@trincoll.edu

• Make an Appointment with Research Librarian

• libcal.trincoll.edu/appointments

• Request Disability Accommodations - Academic and Student Life

• sierra.accessiblelearning.com/TrinColl