|
|
|
|
|
An Introduction
to Voice Messaging and Meridian Mail Each telephone on campus is equipped with a voice messaging system called Meridian Mail. If a call is not answered after four rings, the call goes to Meridian Mail and the caller is prompted to leave a message. Your phone then produces a broken dial tone or indicator light to notify you that a message is waiting on your Meridian Mailbox.
To retrieve messages: from a phone on campus, pick up the handset and dial 2500. From any touch tone phone at any location, pick up the handset and dial (860) 297-2500. A dormitory telephone will automatically log into its Meridian Mailbox. Dial 81 to log into a different mailbox. If you call Meridian Mail from another location, you should hear a recorded voice: "Meridian Mail. Mailbox?" Dial your extension number followed by a # and you should hear: "Password?" Dial your password followed by a #. Immediately after logging on you should hear a brief summary of all new messages you have received since you last logged on. For example: "You have two new messages." You should then hear a description of the first new message. For example: "Message one, new, from extension 2100, Thursday at 2:35 p.m." The contents of message one is then played. By pressing the following keys you can control the playing of your messages. 1 - Skip BACKWARD 5 seconds in the current message 2 - Play the message 3 - Skip FORWARD 5 seconds in the current message 4 - Go to the PREVIOUS message 6 - Go to the NEXT message 9 - Dial the sender of the current message (automatically!) 0 - Dial a campus number and exit playback * - Get a recorded Help Service # - Stop or Exit Getting Help, General Commands and Miscellaneous Notes In general, press: 7* to get HELP with Sending or Replying to a MESSAGE 8* to get HELP with MAILBOX greetings, passwords, etc. # - TO cancel a partly entered command 5 - To record (a spoken message or a list of mailboxes numbers) # - To stop recording (a message or list of mailbox numbers) 0# - To cancel a just entered mailbox number 00# - To contact the campus switchboard All commands that are used in sending, deleting or replying to a message begin with a 7. Press the following keys to control the manipulation of the messages: 71 - Reply to the current message 72 - Summarize who and when the current message was sent. 73 - Forward the message to other mailboxes 74 - Reply to all messages (one reply for all messages) 75 - Compose a message (press 5 to record - press # to stop) 76 - Delete the current message 79 - Send a (previously composed) message immediately 70 - Tag the current message (1 for urgent - 2 for private) 7* - Message Help All commands that are used to change your mailbox attributes begin with an 8. Press the following keys to configure your mailbox: 81 - Log on to another mailbox or to your own mailbox after leaving a message 82 - Greeting change (1 for external - 2 for internal) 83 - Log off (should be used when calling from off campus) 84 - Password change 85 - Distribution list (up to 9 different sets of mailbox numbers to receive the same message at once 86 - Go to a specific message in your mailbox 89 - Identify your mailbox by your spoken name 8* - Mailbox Help Express mail allows any caller to directly leave messages in a mailbox. To use express mail dial 2300 and you shoujld hear: "Meridian Mail. Mailbox?" Dial the mailbox that you want to send a message to followed by # (you should hear the external greeting of the mailbox followed by a tone.) Record the spoken message. Tagging Voice Mail Messages for Timed Delivery Messages that have been listened to are deleted sometime after midnight. A message may be saved for the next day or a later time by tagging it for timed delivery. 1. After listening to the message, press 73. 2. At the prompt: "Forwarding message ---; enter a list of mailboxes", type in your own mailbox number followed by ##. 3. At the prompt: "To begin recording, press 5", press 5, record a brief message and press # to end recording. 4. Press 706. At the prompt "Timed delivery: Delivery month?", press the key for the number of the month -- for example, for September, Press 9#. 5. At the next prompt, type in the number of the day, followed by #. 6. At the next prompt, type in the hour you want the message to be delivered followed by #. 7. Next, type the number for a.m. or p.m. (1 or 2) 8. Press 79 to submit the message.
|