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Finding Information

There are a variety of systems and services in place to provide you with timely information about instructional technology on campus:

Know Your Resource Specialist

As a faculty member, your best source of general information on teaching with technology is the Resource Specialist assigned to your department. They're here to help you! If you do not know which Specialist is assigned to your academic department, please call Ann Marie Krupski, Director of Academic Computing at x2181. Your Resource Specialists can help you troubleshoot a problem with course or research related software programs, set up a Blackboard web site for  your class, find the most effective technology for your needs, and so on. Their central mission is to support you in your use of instructional technology.

In general, Scott Vanek covers the Sciences and Math; Mike Williams takes care of the Humanities; and David Tatem looks after the Social Sciences.

If you have general hardware problems or questions about standard campus-wide programs such as Microsoft Office, email programs, etc. the Help Desk at 2100 is equipped to assist you.

Academic Computing on the World Wide Web

Instructional technology and services are always changing. Academic Computing's Web page, at http://www.trincoll.edu/RaetherCtr/ComputingCenter/Faculty/acadcomp.htm, helps you get the information you need about instructional technology on campus. You'll find an extensive collection of Academic Computing documentation; electronic copies of the Faculty and Student Handbooks of Computing; a staff index; and links to important Internet resources. It's very much worth visiting, and we're always open to suggestions for additions and changes.

Computing Help Guides

When you need to learn about Academic Computing systems and services on campus, one excellent resource to consult is the Computing Center Help Guides Web Page. This important resource is located at: http://www.trincoll.edu/depts/cc/documentation/. It's linked from Computing Center General Services page, http://www.trincoll.edu/RaetherCtr/ComputingCenter/GeneralServices/.

We endeavor to keep our collection of guides complete and up to date. However, the rate of change sometimes exceeds our ability to keep up. If you find an error in an existing guide, or if you find a needed guide omitted from our collection, please accept our apologies, and let us know.

A word about electronic documents

The printed documentation habit can be hard to break. But it's an inefficient and costly habit. On-line information sources - like the Computing Center Web documents - have many important advantages over paper documentation systems.

  • Electronic documents can be quickly and centrally updated.
  • Lack of available copies is never a problem.
  • More importantly, the documentation is where you are - in your office, lab, or even online from home.
  • You always have access to the complete set of materials, in one convenient location.
  • Our environment is spared the loss of trees for publications with very short edition lifetimes, and waste is minimized.
  • The College saves money as well.

Of course, if you have the electronic version of a document, generating a paper copy is generally simple if you desire one.

Please have a look at the Computing Center Web page, and its documentation. It's essential that you know what kind of information is available to you there.

The Campus Web Server

The Computing Center's Web page is just one small part of the College's World Wide Web server. This server, at http://www.trincoll.edu, is an electronic depository of information about campus life and campus resources. It includes a campus Calendar, event information on Trinity Exchange, the campus portal at http://my.trincoll.edu and student publications like the Trinity Tripod, as well as TCOnline, the Registrar's Student Record System. Our Web server is accessible from all over the Internet.

You will need a copy of Internet Explorer, Firefox or any other Web client to get to Trinity's Web server. Accessing the campus World Wide Web server from faculty computers is easy. Begin by locating Internet Explorer. For users working on a standard Trinity College machine: Mac users will find it in the "Information Services" folder, while Windows users will see them in the "Information Services" folder under the "Start" menu. Double click the Internet Explorer icon, and the program will begin running. The browser should open to the College's main Web page. (Let the Help Desk at 2100 know if you need help.) If not, enter the address given above in the box marked "Location" near the top of the screen, and hit "Enter".

Bantam

Bantam is a "networked share area". This is a computer storage facility, very much like a large hard disk, that is made available over the network rather than residing in your machine. Versions of Bantam exist for both Windows and Mac.

Bantam is a repository of programs that support computing on campus. Windows users can link to \\zep\bantam through the Explorer in Windows or by going to the Network Servers folder in the Start Menu. You must first make a VPN connection to access \\zep and that can be done by clicking here. The Bantam share area can be used just like any other disk or hard drive, except that it can't be written to. Mac users should double click the "Bantam" icon on their desktop or in their "Information Services" folder. The Bantam volume will then appear on the desktop, next to the icons for the user's other disks.

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