Don
McLagan '64 |
|
Please briefly describe your own career path.
I started at Trinity in 1962 with an interest in computers. Some engineering professors
worked to get several students access to what were then highly inaccessible computers in
the United Aircraft research laboratories. We were able to have access by punching
holorath cards with four tram application and began our work. After this experience, I
proceeded to try to marry information technology and management. My career has been to try
to take what I have learned at Trinity and turn it into the economic value that you have
to produce in the market place.
What was your major at Trinity? Did you participate in any extracurricular activities
or take any courses that you would recommend to current students?
I was a mechanical engineering major and I had a whole slew of extracurricular activities,
but none especially career related. What mattered to me most were the professors
extracurricular activities. The computing program, which was very new and innovative at
that time was entirely above and beyond what the professors would normally do for their
academic workload. They took the time to set it up for a few of us and we learned a lot.
It was very important to me. More than anything else, it was the professors
extracurricular activities that got me going.
Today everybody comes to campus with a laptop, the library provides access to information services, there is internet access in the dorm. It is a different time and space in computing now than it was when I was here. It was very much missionary back then. You had to go off in the wilderness with your computer and preach the gospel of computing to the people that you found. Today, everybody has computing information. The trick now is to sort the good information from the bad.
Can you give us an overview of Newsedges business operations?
Newsedge is in the business of making news valuable to the busy people that work. We do it
through the Internet, through single workers who come to our newspage.com activity and
through large organizations like the United Nations, Coca-Cola, or United Technologies. We
go in and install an external information system that fits right into what they use
everyday at work for their internal information system.
What are the major trends currently affecting the business Internet industry?
There has been a huge growth. The number of business Internet users in 1998 was 50
million. In 1995, there were only eight million people who had access to the Internet at
work. In the space of four years, it is six times as big. Forester Research Associates
predicts that that number, 50 million, is going to grow to 200 million by the year 2004.
There is an enormous availability of information for people at work. Classic people who
have been involved with servicing that marketplace, Dow Jones, etc., are only reaching a
small portion of the work place. In 1998, they reached approximately eight million people
of the 50 million, which means that 42 million other people at work were left to their own
devices. Where do they go, what do they find? How much of their time does it take to find
it? How much of the companies opportunity do they waste looking for information when
they could be making revenues grow? There is a huge opportunity there, huge change, and we
are just at the very beginning.
What could I expect from a lifestyle within a business Internet service?
Do not join the Internet marketplace if you are looking for free time. It is a very
demanding business and change is extremely rapid. The companies involved must move very
fast, and that means you spend a lot of time ensuring it's success. You should not go into
this business unless you love it. It is very absorbing of you, and you of it, as you
become part of this speed that is the fire burning of the Internet business.
What traits and skills do you look for in a new employee?
You have to like and want to be in this business. You further need some experience in it.
We are fortunate because Trinity students have a lot of Internet access before they
graduate. Trinity was one of the original schools to publish a magazine on the Internet.
The Trincoll Journal started by Peter Adams back in 1993, even predated Netscape. It was
very innovative. Trinity students bring a lot of experience, but it is not just that
experience. They must learn to apply it to our business. When I interview someone, I not
only look for someone who knows the Internet, but someone who has taken the time to learn
about my company, my business, and has some idea of what their unique background has in
the context of my business.
What opportunities are available to recent graduates? Where could I expect to begin?
There are a number of places to begin in a company like ours and companies like Pete
Adams, who just started his own start up. There are jobs in programming,marketing,
and customer support. There are opportunities for people after they gain some of that
experience, not only to grow in a business like ours, but to go out and start their own.
Pete Adams is a wonderful example. He graduated in 1993, six years later he has his own
company and is selling services to my company. He is looking further to bring his company
public. This is six years after graduating from Trinity College. It is a terrific story!
What is your favorite and what is your least favorite thing about your job?
I love the information business. It is very exciting. I love being an entrepreneur,
starting things, and making them grow. I love having people come to work in my company and
taking ownership, both financially and emotionally. I love seeing people who I care about
building the business world with their own personal capital. I love seeing my stock go up
and I love contacting new customers. I hate bureaucracy, as well as pompous and arrogant
people. I hate squabbles amongst factions in a company. I hate having a low stock price
and I hate losing a customer to a competitor.
What is the typical promotion track at Newsedge?
I do not think there is a typical promotion track. In a business with so much change,
there is more than enough for people to do. It is a question of getting on the
merry-go-round and grabbing the next horse. There are plenty of horses to be grabbed and
many of the horses do not get grabbed by anybody. There is plenty to do and we are looking
for people to take the initiative and build on wherever they start.
What resources would you recommend?
The Internet is the best resource because it has all the information you need. There
is our web site, our product web site, and the chairman column that I created. There is
also a quarterly update and analyst update. There is no excuse for a graduate coming out
of Trinity College to not know information about a company they are interviewing with.
What is the best way to stay current in your field?
The best way to stay current is to use our product. www.newspage.com
is a free product and you can tailor the news around your own interests. The great
richness of news is structured in a granular way. You can select your own news target,
which will come to you daily. That is the benefit of the granular structure of news and
the communication capabilities of the Internet.
Do you have any advice for anyone who wants to enter this field?
Now is a great time! The demand is much higher than there are people to fill the roles. We
cant find enough people. Your bargaining position as a new entrant into this field
is incredibly high. We cant find the people that we need to do the jobs that we need
to get done.