FAQ

1.  Do I have health insurance through the TCHC?
2. Do I have to pay to receive treatment at the TCHC?
3. If I need medication, is that available? 

4. What do I do if I am sick and the TCHC is closed? 

5. What if I need emergency medical treatment?
6. Are birth control methods available in the TCHC?
7. What do I do if the condom breaks while I am having sex?
8. What are the TCHC hours of operation?
9. How do I contact the TCHC?

10. What services are offered by TCHC?

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1. Do I have health insurance through the TCHC?

 All students must have health insurance coverage to attend Trinity but it is not provided to students.  Coverage can either be from home or the one offered [Aetna Student Health] by Trinity.
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2. Do I have to pay to receive treatment at the TCHC?

The Health Center is a fee for service health center.  We will bill insurance companies on the student's behalf and any incurred expense not covered by private insurance will be applied to the student's account.  We are credentialed and contracted with AETNA, ANTHEM, Cigna, Conecticare, Oxford, UnitedHealthcare.
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3. If I need medication, is that available?

Some OTC medications are available at the TCHC.  Cash, credit cards, and Bantam Bucks can be used for payment.  We e-prescribe to pharmacies and use your home health insurance.  A local pharmacy "Walgreens" delivers prescriptions to campus M-F after an account set up.
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4. What do I do if I am sick and the TCHC is closed?

If your illness occurs while the office is closed, you can use the online self care guide found at TrinityCollegeHealthCenter.com or, call Campus Safety at 860-297-2222 and ask to speak to the RN health advice telephone triage line or, you can go to one of the nearby walk-in health centers.  Addresses, telephone numbers, and driving directions to these offices can be found on the Referrals page of the this website.
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5. What if I need emergency medical treatment?

The Health Center only offers primary care, all urgent or emergent care is referred off campus. Campus Safety will call an ambulance and you will be transported to Hartford Hospital Emergency Room.

6. Are birth control methods available in the TCHC?

If your GYN exam is done at the TCHC, you may obtain prescription refills for oral contraceptives. 
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7. What do I do if the condom breaks while I am having sex?

Emergency contraception (e.g., Plan B) is available at TCHC during office hours.  It can be taken up to 120 hours after unprotected sex and is very safe and well tolerated.
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8. What are the TCHC hours of operation?

TCHC has the following hours during the academic year:

Monday - Friday: 8:30 AM - 5:00 PM
Saturday: 12:00 Noon - 4:00 PM
Sunday: Closed

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9. How do I contact TCHC?
Call 860-297-2018 for an appointment.  In most cases students are usually seen the day of their call.  For after hours assistance, call Campus Safety.
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10.  What services are offered by TCHC?

Trinity College Health Center we are not equiped or staffed to manage emergent care.