FAQ

1. Do I have health insurance through the TCHC?
2. Do I have to pay to receive treatment at the TCHC?
3. If I need medication, is that covered?
4. Can I refill medications at the TCHC?
5. What do I do if I am sick and the TCHC is closed?
6. What if I just have a headache or a cold?
7. What if I need emergency medical treatment in the middle of the night?
8. Are birth control methods available in the TCHC?
9. What do I do if the condom breaks while I am having sex?
10. What are the TCHC hours of operation?
11. How do I contact the TCHC?

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1. Do I have health insurance through the TCHC?

Insurance is not provided through TCHC.  All students must have coverage from home, or purchase a policy through a private company or through the Aetna Student Health.
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2. Do I have to pay to receive treatment at the TCHC?

There is no fee for an office visit at TCHC.  IDP and graduate students need to be marticulated and enrolled in 2 courses to be eligible for office visits.  Some services (e.g., pharmacy, lab and x-ray) have related costs that students are responsible for paying.
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3. If I need medication, is that covered?

Some medications are available at the TCHC for a copay.  You can use cash, credit cards, Bantam Bucks or tuition billing to pay for your prescription.  You can also take a written prescription to a local pharmacy and pay for this medication yourself or try to use your home health insurance.  If the pharmacy does not accept your insurance you should submit the bill to the insurance company for possible reimbursement.
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4. Can I refill medications at the TCHC?

Only those medications that were initially prescribed by the TCHC staff can be refilled at the TCHC.  If you are taking medication prescribed by another health provider, you can ask that provider to telephone or fax refills to a local pharmacy.  These telephone numbers are located on the Referrals [LINK]  page of the TCHC website. 
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5. What do I do if I am sick and the TCHC is closed?

If your illness occurs while school is in session, you can use the online self care guide found at HealthAtTrinity.com , or call Campus Safety at 860-297-2222 and ask to speak to the APRN (Nurse Practitioner) on call.  Campus safety will ask for your name, telephone number, and a brief description of your illness, and the NP will call you back.  
If you're sick and Trinity is on vacation, you can go to one of the nearby walk-in health centers.  Addresses, telephone numbers, and driving directions to these offices can be found on the Referrals [LINK]  page of the TCHC website.
You can also access the student Self-Care Guide on the TCHC website at any time to find answers on how to treat different symptoms and when to seek professional treatment.
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6. What if I just have a headache or a cold?

The TCHC makes many brand-name OTC cold medications at the front desk or they are available for purchase from the bookstore.  After hours, you can use the medication-dispensing vending machines located around campus.
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7. What if I need emergency medical treatment in the middle of the night?

The Trinity College Emergency Response Team (TCERT) is a student-run emergency medical technician organization.  These EMTs are available 24-7 when staffing permits by calling 860-297-2222 and asking for TCERT to be dispatched.
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8. Are birth control methods available in the TCHC?

If your GYN exam is done at the TCHC, you may obtain prescription refills for oral contraceptives.  Some of these medications are available in the TCHC for a fee.  Our prices are generally more competitive than those at local pharmacies.
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9. What do I do if the condom breaks while I am having sex?

Emergency contraception (e.g., Plan B) is available at TCHC during office hours.  It can be taken up to 120 hours after unprotected sex and is very safe and well tolerated.
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10. What are the TCHC hours of operation?


TCHC has the following hours while Residence Halls are officially open:
Monday - Friday: 8:30 AM - 5:00 PM
Saturday: 12:00 Noon - 5:00 PM
Sunday: Closed

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11. How do I contact the TCHC?
Call 860-297-2018 for an appointment.  In most cases students are usually seen the day of their call.  For after hours assistance, call Campus Safety to reach the Nurse Practitioner on call.
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