You have the RIGHT to:

• Be treated with dignity and respect
• Know the names and professional status of those treating you
• Privacy
• Confidentiality of information in your records
• Receive accurate and understandable information about your health
• Know the significant beneficial effects, side effects and problems of treatment
• Participate in choosing a form of treatment
• Receive education and counseling
• Consent to or refuse any care or treatment
• Select and /or change your health care provider
• Review your medical record with a clinician
• Be informed about services and any related costs
• Receive appropriate referrals to other providers and services

You have the RESPONSIBILITY to:

• Seek medical attention promptly
• Give accurate information
• Ask about anything you do not understand
• Report any changes in symptoms or failure to improve
• Respect Health Center policies
• Treat Health Center staff with courtesy and respect
• Keep appointments or cancel in a timely manner
• Seek non-emergency care during regular hours
• Provide useful feedback about our services
• Know the names, purposes and effects of medication prescribed to you