Exchange Mail

Information Technology Services provides Exchange mail accounts to all faculty, staff and students. Exchange consolidates personal email, calendar, contacts and tasks in a single application and works seamlessly with Microsoft Office applications.

 

Accessing Email

Email can be checked online at http://webmail.trincoll.edu. Instructions for setting up an email client are also available.

Maintaining your Account

You should perform maintenance on your Exchange account to keep it running smoothly. These tips can help keep your account in good working order: 

  • Don`t open any email attachment which you are not expecting. Delete these attachments immediately. 
  • Check your mail quota regularly to ensure you don't exceed your limit. Plain text emails take up very little space, but mail attachments (photos, etc.) can take up quite a bit. Save attachments to your hard drive or other storage device to save space on your email account.
  • Your sent mail folder counts toward your quota. If you save copies of the emails you send, check your sent mail folder regularly and delete messages you no longer need.
  • When you approach your quota, ITS will send you a warning message:

    • Faculty and Staff will receive a warning at 300 MB, will be prohibited from sending emails at 325 MB, and will stop receiving emails at 350MB.

    • Students and alumni will receive a warning at 200 MB, will be prohibited from sending emails at 225 MB, and will stop receiving emails at 250MB.

Preventing Spam and Phishing Attacks

Spam is unsolicited commercial email. Phishing is an attempt to criminally and fraudulently acquire sensitive information, such as usernames, passwords and credit card details, by masquerading as a trustworthy entity in an electronic communication. Phishing is typically carried out by email or instant messaging, and often directs users to reply or enter details at a Web site.

  • ITS actively attempts to combat spam and phishing attacks. If we determine an email is probably spam, we add the words [Suspected Spam] to the Subject Line. Be cautious with any messages labeled as [Suspected Spam]. You may also set rules in Outlook or OWA for additional filtering. 

  • Never respond to spam. This only confirms that your email address is valid, and you're likely to receive even more messages.

  • ITS will NEVER EVER EVER ask you to email your username, password or any other personal identifying information. Disregard any email that requests such information, whether it`s for us, your bank, mortgage lender, etc. If you`re unsure, contact the company you do business with directly by phone, or in a case regarding your Trinity account, contact the Help Desk.

  • Do not give out your email address without knowing how it will be used.

  • Take the phishing and spam IQ test to see if you can recognize a phishing scam from a  legitimate email message: http://www.sonicwall.com/phishing.  

Sending Attachments

Trinity allows attachments that are 10MB or smaller to be sent or received. Please contact the Help Desk if you need to share larger sized files.